New to Windstream Online? If your company or household is new to Windstream Online or Windstream Cloud Portal, you need to register for access.
If your company has an account registered for Windstream Online and you need access granted, please contact your Windstream Online Administrator to gain access.
For any questions or concerns about this process, please visit our FAQ or contact us.
Emergency Notice: Iowa Flooding
As you know, Iowa is experiencing significant flooding that has already triggered evacuations in several municipalities.
We are taking this extremely seriously, and have activated contingency planning and our Business Continuity process to ensure that we take every step possible to avoid an interruption to the services we provide you.
Windstream has a switch location in Cedar Rapids, IA, where commercial power is currently expected to be shut off on Sunday. In the event that commercial power is lost, we have backup generators in place, and a plan to ensure a fuel supply to keep them operating.
Should we experience a service interruption due to a change in the forecasted flood levels, we will provide regular updates here.
Our business continuity operations have been activated and we are planning to operate in this mode throughout the weekend.
Rest assured, we have a thoughtful plan in place with the appropriate contingencies to best assure that our work, and our network continue to operate and support you throughout this disaster.